Sunday, 24 March 2013

Using Roundup to avoid information overload

Roundup Issue Tracker helps prevent information overload by:

1.    Stopping ALL spam.  If an addressee is not known to Roundup the email is silently dropped.
2.    Only privileged users can create a new issue, so if an existing external user's email account is hacked, they still cannot spam you with a new issues.
3.    All superfluous email signatures and graphics are purged, just the plain text component and file attachments are retained.
4.    If a message gets through that does contain superfluous material, you can edit the message directly on disk or retire the message so it is no longer visible.
5.    As soon as you decide that a message thread is no longer current you simply retire it.  While it remains visible to searches, it no longer appears on your list of current conversations.
6.    A number of different views of your issues can be saved.
7.    File attachments aren't retained with the individual message, they are retained at the email conversation level.

These Roundup features mean that:

1.    The excessive broadcaster.
2.    The quote everything replier.
3.    The spammer.

can be stopped in their tracks.  The one problem that Roundup can't solve is the file attachment abuser.  Frequently the excessive broadcaster and the file attachment abuser are one and the same, so by preventing excessive broadcasting, hopefully file attachment abuse will decline too.

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